Casino License South Australia

Consistent minimum training requirements apply across hotels, clubs and the Adelaide casino.

The training requirements apply to:

Casino License South Australia

The following agreements have been entered into to operate The Star casino: Casino Licence PDF, 489.93 KB; Casino Exclusivity Agreement PDF, 640.72 KB; Casino Regulatory and Compliance Deed PDF, 4011.67 KB; Casino Operations Agreement PDF, 2661.8 KB; Continuity and Cooperation Agreement – 2nd Deed of Amendment PDF, 1687.92 KB. South Australia has just one licensed casino property, Adelaide Casino run by the Skycity entertainment group in the territory’s capital city of Adelaide. The South Australian government says they are not currently considering handing out any table gaming licenses in the near future, so it’s likely that Adelaide Casino will continue to hold a monopoly on the territory’s gambling entertainment.

  • gaming employees
  • gaming managers
  • licensees, directors, shareholders and committee members who:
    • carry out the prescribed duties of a gaming manager or gaming employee and
    • have notified the commissioner as such using BOEN.

Training is not a prerequisite to being notified as a gaming manager or gaming employee. However, all new gaming managers and gaming employees:

  • must complete the required training through a recognised training provider within three months of commencing employment
  • are required to maintain their level of knowledge through repeat training every two years.

When training is complete, the training provider will advise Consumer and Business Services (CBS) of the results and the training record is uploaded to the BOEN system, usually within 30 days.

If CBS is unable to upload a training record, the employee or the licence holder will need to manually upload the training record on BOEN. This may be necessary if training is completed prior to a licensee notifying the BOEN system of employment.

The licence holder is responsible for making sure that staff meet the training requirements. Payment of course fees is a matter to be decided between the licence holder and the employee.

License

CBS inspectors regularly check the BOEN system to ensure training is up to date.

Penalties apply for both the employer and the employee if training requirements aren’t met.

Australia Casino Online

Training providers

Training courses need to be recognised by the Independent Gambling Authority (IGA).

Casino License South Australia Airports

Basic and advanced training courses are provided by:

Australian Hotels Association SA Branch (AHA SA)
Phone: (08) 8232 4525

Career Employment Group (CEG)
Phone: 1300 885 697

Club and Hospitality Training Services (Clubs SA partner)
Phone: (08) 8290 2200

Hospitality Industry Training Pty Ltd (HITsa)
Phone: (08) 8351 5855

The Jackpot Club
Phone: (08) 8357 7488