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Amsterdam has many small so-called casinos that feature only machines, with a big emphasis on electronic roulette. In addition, Amsterdam has only one large full-blown casino that offers table games as well as slot machines, titled the Holland Casino. There are actually 14 Holland Casinos, scattered around the Netherlands. The Holland Casino company has a legal monopoly on full-service casinos in the Netherlands.
This blog entry is about my visit to the Amsterdam branch of Holland Casinos on July 19, 2017.

Getting In


Blackjack Tellen Holland Casino The legal age to enter a casino in the Netherlands is 18. A five Euro fee is required for each visit. However, when I asked about the location of the casino at the front desk clerk at my hotel , the clerk not only showed me on my map but produced a free entry voucher from a rack in the hotel lobby. I've read elsewhere that many hotels have plenty of these 'get in free' vouchers.
The casino is located along the outermost ring of canals. If you don't know what I mean, the canals in the historic center of Amsterdam are arranged like half of a wheel, with five concentric half-rings and four spokes (not counting the Amstel river as one of the spokes). As a bit of trivia, the name Amsterdam comes from the original dam on the Amstel river (the Amstel dam). The entrance is near the eastern-most edge of the Vondelpark and easy walking distance from the Rijksmuseum, Amsterdam's well-known art museum. That section of Amsterdam seems to attract an older crowd with its theaters, museums, and high-end shopping. The younger crowd is concentrated around the train station, Dam Square, and the Red Light District at the center of half-wheel of canals.
I wanted to go on the last day of my 2017 European vacation, which was a brutally hot and humid day. Not unlike a steamy July day in Baltimore. Normally I would have dressed up a bit for any European casino but it was in the late afternoon and so humid that I could hear thunder in the distance. In my five trips to Europe, I can easily say that Amsterdam is the most easy-going and relaxed place I have been anywhere on the continent. The feel of the country is entirely different from neighboring Belgium and Germany. So I hoped they would not be too strict on the dress code this hot muggy day.
Fortunately, the woman checking ID's to enter didn't seem to care that I was in cargo shorts, t-shirt, and running shoes. After presenting my free entrance voucher she gave me a player card and a voucher for a small soft drink or beer at the bar.
Past the gate keepers, the building is big, open, and modern. There are two floors, the lower one for slots only and the upper one mainly for table games but has more slots along the edges. Both floors were nicely done but the upper floor with the tables seemed much more elegant and fun.

Games


Following is a count of the table games, most of which were open:
  • Roulette: 12
  • Blackjack: 10
  • Ultimate Texas Hold 'Em: 3
  • Baccarat: 3
  • Caribbean Stud Poker: 2
  • Diceball: 1

Next, here are some comments on the rules followed by each game. In some of them I mention the bet amounts in Euros. At the time I was there one Euro equaled $1.18.

Roulette The liberal French rules were followed, meaning a single-zero wheel and the player loses only half on even money bets if the balls lands in zero. This results in a house edge of 1.35% on even money bets and 2.70% on all others.

Blackjack.


The rules were:
  • Six decks.
  • Dealer stands on soft 17.
  • No hole card -- player loses everything if dealer gets a blackjack.
  • Double on 9 to 11 only.
  • Double after split allowed.
  • Re-split anything (including aces) without limit.

As I recall, a continuous shuffler was used. According to my basic strategy calculator , this would result in a house edge of 0.55% with basic strategy, which follows.

Baccarat


The baccarat tables followed a rarely seen commission-free rule (/games/baccarat/appendix/6/) where a Banker win on a total of 5 pays 1 to 2. This is a better value compared to conventional baccarat, lowering the house edge on the Banker bet from 1.06% to 0.93%.

Ultimate Texas Hold 'Em


Standard rules were followed. Visit my Ultimate Texas Hold 'Em page for more information.

Caribbean Stud Poker


What we call Caribbean Stud Poker in the U.S., they call Multi Poker in Amsterdam. Sorry, I forgot to check the details. The Holland Casino does have a page on Multi Poker, but it doesn't address the pay table or side bets.

Diceball


My visit was the first I've ever heard of this cross between craps and baseball. I explain all the rules and odds in my new page on Diceball.

Video Poker


I saw only one bank of video poker machines, which were totally ignored. Both had a 0.1 € denomination and took bets from 1 to 100 credits. Both were progressive and required a maximum 100 credit bet, or 10 Euros, to win the progressive. At the time I was there, the progressive was at 9,613.21 €.
One game available was 8/5 Double Joker Poker. This game has a base return of 98.10%. With a full bet of 10 Euros, every additional 1000 Euros in the meter above 8000 increases the return by 0.22%. Assuming no changes in strategy, compared to optimal for non-progressive 8-5 Double Joker, the meter would need to reach 16,534.48 Euros to reach breakeven.
The other available game was 8/5 Jacks or Better. This game has a base return of 97.30%. With a full bet of 10 Euros, every additional 1000 Euros in the meter above 8,000 increases the return by 0.25%. Assuming no changes in strategy, compared to optimal for non-progressive 8-5 Jacks or Better, the meter would need to reach 18,852.12 € to reach breakeven.

Video Keno


There were a few video keno games in the smoking section on the first floor only. They were Extra Draw Keno but gave only two extra balls for the extra bet. All things considered, I calculate the return for the posted pay tables from 90.19% for the pick 2 to 97.21% for the pick 6. More information can be found in my page on Extra Draw Keno (two extra balls).

Slot Machines


According to the Holland Casino web site, the 'slot machine' pay an average of 92% of money bet. It doesn't say how a 'slot machine' is defined, but within the industry a slot machine is pretty much anything with an electrical plug, as opposed to table game with a live dealer.

My Visit


After a rather unpleasant visit to the casino in Brussels a few days earlier, which I write about in my previous blog entry, I was apprehensive to play again in another casino only about 100 miles away. However, Amsterdam is in another world compared to Brussels. This was evidenced everywhere, including the casino.
Unlike in Brussels, it was not difficult finding a seat at an affordable blackjack table. I quickly found one in the middle spot of a 10 Euro minimum table. I'm not sure whether the other players were locals or tourists but they were a happy group who seemed happy to play and celebrate in a table win. As in Brussels, there was a lot of back betting. Fortunately, there was no side bet to fight over, so the back betting caused no problems.
The caliber of play of the other players was, not surprisingly, poor. Normally to recreational players like these the basic strategy is the work of a lunatic who wants to throw his money away. However, never once was I chastised for how I played. There was nicely no negativity at the table at all.
Language was not a problem either. There was certainly none of the French elitism I encountered in Brussels. I got the impression that while Dutch was the official language they were used to hearing plenty of English, French, and German. Whatever worked seemed to be the order of the day and there was absolutely no stigma to not speaking Dutch. While none of the other players seemed to speak English, I had a good rapport with the dealer and nobody objected to not being in on the conversation.
As mentioned above, there was another table game, which was closed at the time, called Diceball. I didn't want to slow down the game with a lot of questions about it, so I got up to ask a supervisor for a copy of the rules. At first she said she could only provide them in Dutch, which I said I would be fine (thank goodness for Google Translate sometimes). I didn't want to rush the supervisor so I suggested she find me at my blackjack table after she found them.
A few minutes later, she did much better than a copy of the rules in Dutch, she introduced me to a dealer who sometimes deals the game. I then excused myself from the table and the dealer walked me over to the table and gave me a personal explanation of the game. This must have taken at least five minutes but the dealer was very patient with me as I endeavored to understand every rule of every bet.
After that, I played a little more blackjack and then headed back to the central part of Amsterdam for my final evening in Europe.

Drinking and Smoking


As usual for a casino in Europe, or anywhere outside the U.S., there was not a strong correlation between drinking and gambling that you find in Las Vegas. I'm pretty sure that the policy is that if you want a drink, you have to pay for it. A cocktail waitress may come by once in a while but don't count on it. There are bars around the casino if you don't want to wait.
Smoking was not allowed except for a smoking section on the first floor enclosed on all four sides with glass walls. The appeared to have separate ventilation as the air in the main casino seemed nice and clean. I did have to brave the smoking room to get the details on the Extra Draw Keno game and the air in that room of shame was disgusting.

Conclusion


I'd like to compliment the Holland Casino for the good experience I had there. The building was very open and modern. The employees were all friendly and professional. The other players were pleasant and non-confrontational. All things considered, I left impressed and happy.

Links


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  • Wikipedia entry.

Ramond
Dear players and wizard,
I found something really interesting. I'm from Holland and live nearby Belgium were they use really interesting rules (that absolutely favours the player) in Blackjack (a lot better then Holland where the house edge is +/- 0,6%).
Here they are:
* They use a 6-deck card game with cutting card.
* Blackjack pays 3:2
* Dealer gets only 1 card like everywhere else in Europe (no 'hole card').
* Player can double any 2 cards
* Player can double after splitting
* Player can split to 3 hands
* Player can re-split aces to 3 hands
* Player can hit splitted aces.. but, the aces will always count as 11 (so the aces will become a hard hand).
* Player loses his total bet against dealers blackjack (so for example: a player doubles €10,- to €20,- he loses €20).
and now it comes..!
* Player can surrender a hard 12,13,14,15,16 or 17, except when the dealer has an ace.
* If the player wins with 5 cards against the dealer (so this is no Charlie, you have to score higher than the dealer!) the pay-out is 3:2
* If the player wins with 6 cards against the dealer, the pay-out is 2:1
* If the player wins with 7 cards against the dealer, the pay-out is 5:1.
Wizard, I have two questions. First of all (affcourse) is.. can you calculate the house edge please, using the rules above (using the optimal/basic strategy).
My 2nd question, because the pay-outs if you win with 5 or more cards are higher, is where you have to use an alternative (basic)strategy. For example, if you have 13 with 4 cards against a dealers 2, you normally stand, but with the 3:2 pay-out I guess you will have to hit.. and for example also a hard 17 against a dealers 10 when you already have 6 cards.
And what to do with splitting 2-2 and 3-3 and doubling soft hands (which might become 5, 6 or 7 cards more easy).
Can you please calculate a new basic strategy?
I think this is very interesting for a lot of us who live and want to play in Europe because other countries like Holland, Germany or France use rules that always creates a house edge that is 0,5% or higher.
And besides that, in Holland they use a shuffle machine (they use 6 decks and shuffle after each round) so counting is worthless.
Like to here from you soon Wizard.
Thank you.
Greetz from Holland.
Wizard
Administrator
This sounds very similar to Spanish 21. Are you sure they didn't remove some of the 10-point cards from the deck?
It's not whether you win or lose; it's whether or not you had a good bet.
Ramond
No Wizard, the use a standard/normal card game. I asked a couple of croupiers.
There are also croupiers in Holland Casino that play in Belgium that confirm they use a normal card game.
Thats why I came to play in Belgium, because some croupiers in Holland told me it's interesting to play in the Belgium Casino's.
I forgot one thing (but thats pretty normal). The dealers stands on a soft 17.
For sure, if you don't believe they use a normal card game, you can e-mail the casino (Casino Middelkerke in Belgium) or play there yourself.
You can find it also in this Dutch page: http://nl.wikipedia.org/wiki/Blackjack#Bonusregels where they tell you about the Belgium bonusrules ('bonusregels').
I'm looking forword to your reply and answers.
Ramond
Dear Wizard, you still haven't posted an answer.
I'm still very interesting (and I think a lot of players nearby Belgium are) in the house edge and alternative basic strategy with the rules they have in this Belgium Casino.
Maybe it is hard to believe that they use this rules (because they could even be a bit favourable for the player) but it is true, and they really do use a normal card game with 10-J-Q-K that counts as tens.
I asked some croupiers why they have these rules. The answer is simple: Off course double any 2 cards, and surrender (and all the other things the favours the player) is good for the player, but the most players use it in the wrong way. Most players don't know when tot surrender or when to double down, which in the end.. favours the casino with this rules.
I'm really looking forward for your answer Wizard.
FleaStiff

but the most players use it in the wrong way.

Player ignorance has generally favored the casino. So too does player inebriation. Do casinos there in either Holland or Belgium serve alcohol at the tables? Is it free?
Ramond
In Holland sometimes you get free drinks indeed, except when the table is completely full.
And a lot of croupiers of 'Holland Casino' play in Belgium because of the good rules... but they don't get free drinks (not so strange I guess).
What about other people on this forum? Did anybody ever played in Belgium?
Wizard
Administrator
I was hoping somebody else would answer this, but it is a worthy question, so here you go. The rules I have a hard time with are these:
5-card wins pay 3-2
6-card wins pay 2-1
7-card wins pay 5-1
Drawing to split aces allowed, but aces must count as 11.
Before factoring in those rules, and the early surrender, my house edge calculator says the house edge is 0.49%. The early surrender against a 10 is worth 0.24%, so that gets us down to 0.25%. Individually here is what I get for the winning Charlie rules:
5-card wins pay 3-2: 0.35%
6-card wins pay 2-1: 0.09%
7-card wins pay 5-1: 0.05%
However, taken in combination I get an effect of 0.43%. The reason it is less than the sum of the parts is an interaction effect. So that gets us to a player edge of 0.18%.Casino
Normally the benefit of drawing to split aces is 0.19%. I'm going to chop that in half, because in this case aces are forced to count as 11 after splitting aces, so 0.09% (my gut says to round down). So add another 0.09% for that, and we have a player edge of 0.27%.
I still can't shake the feeling that there is some rule you're not telling me that cuts the dealer's way. This game would not last more than a few days in Vegas.
Sorry, no strategy deviation charts. I spent at least an hour on this as it is.
It's not whether you win or lose; it's whether or not you had a good bet.
FleaStiff

I still can't shake the feeling that there is some rule you're not telling me that cuts the dealer's way. This game would not last more than a few days in Vegas.

I too think there is something that has been missed, else the entire BlackJack world would be abuzz with comments about this situation.

Blackjack Kaarten Tellen Holland Casino

>Sorry, no strategy deviation charts. I spent at least an hour on this as it is.
Even those of us who will never get anywhere near Belgium appreciate your having devote your time and energy to this.
mkl654321

I still can't shake the feeling that there is some rule you're not telling me that cuts the dealer's way. This game would not last more than a few days in Vegas.
Sorry, no strategy deviation charts. I spent at least an hour on this as it is.


I doubt that this makes enough of a difference to bring the game back down to -EV territory, but the OP did say that this was no-hole-card with the player losing his entire bet on doubles (or, presumably, splits) if the dealer drew a blackjack after the players completed their hands.
Blackjack tellen holland casino pokerI am also surprised that the 5-card win rule adds that much. After all, it's only an extra 0.5 bets, so the simultaneous occurence of the player getting five cards without busting AND winning the hand would have to occur something like once every 300 hands to produce that 0.35%--does it really happen that often (as you say, without strategy variations)?

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The fact that a believer is happier than a skeptic is no more to the point than the fact that a drunken man is happier than a sober one. The happiness of credulity is a cheap and dangerous quality.---George Bernard Shaw
Wizard
Administrator

I am also surprised that the 5-card win rule adds that much. After all, it's only an extra 0.5 bets, so the simultaneous occurence of the player getting five cards without busting AND winning the hand would have to occur something like once every 300 hands to produce that 0.35%--does it really happen that often (as you say, without strategy variations)?


0.35% to the player means an extra unit every 1/.0035=286 hands. However, you get an extra half unit at a time, so an extra half unit every 143 hands. Assuming 70 hands per hour, that would be about once every 2 hours you beat the dealer with a 5-card hand. That sounds reasonable to me. My figures, by the way, factored in strategy deviations. I'm just running to busy to put them in writing. If it weren't the gaming show week or I was the Wizard of Belgium I'd do it.

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It's not whether you win or lose; it's whether or not you had a good bet.